HERE TO HELP

YOUR QUESTIONS, ANSWERED

Everything you may want to know before your massage,

from booking and preparation to payments, home visits and gift certificates.

If there’s anything else you’d like to ask, I’m always happy to help.

You can book online using the Book Now button and select your preferred treatment, duration, date and time. If you need help choosing, please contact me directly.

Booking in advance is recommended, particularly for evenings and weekends. However, last-minute appointments may occasionally be available.

Yes. Depending on the service, you can choose from 60, 75, 90 or 120 minutes. Home visits have specific minimum-booking requirements.

Yes. For home or hotel visits, two consecutive massages can be booked at the same location. Each massage is provided individually rather than simultaneously.

Arriving late may reduce your treatment time so the following appointment can begin as scheduled. Whenever possible, I will still try to provide the fullest treatment available within the remaining time.

Yes. You can use the cancellation link in your confirmation email or contact me directly. Please make any changes at least 24 hours in advance. Changes requested with less than 24 hours’ notice may be subject to the 50% rebooking charge.

Try to arrive a few minutes early, avoid eating a heavy meal immediately beforehand and drink water as normal. You do not need to make any special preparations.

Wear whatever feels comfortable. Before the massage begins, you will be given privacy to undress only to your personal comfort level.

No. You should undress only to the level that feels comfortable for you. Professional draping is used throughout the treatment, and only the area being massaged is uncovered.

Yes. The treatment is tailored to your needs and preferences. Before beginning, we will discuss areas of tension, areas you would like addressed and any areas you prefer to avoid.

A shower is not essential, although you are welcome to shower beforehand if it helps you feel more comfortable. A shower facility is also available at the studio for use before or after your massage.

Allow yourself a little time to rest, drink water according to your normal needs and avoid rushing into strenuous activity if possible. You may notice temporary tenderness after deeper work.

Payment can be made by cash, MB WAY, bank transfer or card.

Payment is normally made at the end of your appointment unless another arrangement has been agreed in advance.

Standard massage appointments do not normally require online payment. Gift certificates are purchased and paid for online.

When you book an appointment, that time is reserved exclusively for you. Cancellations made less than 24 hours before the scheduled appointment are subject to a rebooking charge equal to 50% of the scheduled service price.

To avoid this charge, please provide at least 24 hours’ notice.

You can cancel using the cancellation link in your appointment confirmation email. You can also contact me by:

  • Email: mail@antoniocampos.com
  • Call, text or WhatsApp: (+351) 936 408 424

Please cancel at least 24 hours before your appointment to avoid the 50% rebooking charge.

If you cannot attend, please let me know as soon as possible. A missed appointment without at least 24 hours’ notice is subject to the 50% rebooking charge.

Massage packs are intended for personal use and are generally non-refundable once treatments have begun. Please contact me before purchasing if you have questions about suitability or validity.

Home and hotel massages are available in Lisbon and surrounding areas, subject to availability and travel distance.

Yes. A €20 travel fee applies within 5 km of the Portuguese Parliament—Assembleia da República—in Lisbon. Beyond 5 km, an additional €3 per kilometre is charged.

Yes. The minimum home-visit booking is two consecutive 60-minute massages at the same location.

No. I bring the professional massage table, clean linens, massage oil and the equipment required for your treatment.

A quiet, comfortable area with enough room to position the massage table and move around it is ideal. Approximately 2 × 3 metres of clear floor space is usually sufficient.

Distance is calculated from the Portuguese Parliament (Assembleia da República in Lisbon) to the appointment address using the driving route.

Yes. Please check that your hotel permits external therapists to visit. You may need to inform reception and provide access instructions before the appointment.

Yes. Consecutive appointments can be arranged for multiple people at one location. Contact me if you need help organising the schedule.

No. Setup and packing take place separately, so your selected treatment duration is reserved for the massage itself.

Massage gift certificates can be purchased through the Massage Certificates page. Select the desired massage duration, enter the recipient’s details and complete the online payment.

The certificate can be sent digitally by email and includes the gift-card code needed to use it.

Gift certificates are valid for one year from the date of purchase.

The recipient can book online and enter the gift-card code when prompted, or contact me for assistance with the booking.

Depending on the certificate and its value, the recipient may be able to choose another available treatment and pay any difference. Please contact me before booking if a change is required.

Yes. You can include a personal message for the recipient when purchasing the certificate.

No. Gift certificates cannot be exchanged for cash and should be used before their expiry date.

Please contact me before booking. Home visits are subject to minimum-booking requirements, availability and the applicable travel fee.

Massage is suitable for many people, but some health conditions may require treatment to be adapted, postponed or approved by a healthcare professional.

Yes. Please tell me about relevant medical conditions, recent injuries, surgery, allergies, pregnancy or medication before the treatment begins. This helps me adapt the massage safely.

Pregnancy massage may be possible depending on the stage of pregnancy and your individual circumstances. Please contact me before booking so we can discuss suitability and any necessary adaptations.

If you have a fever, contagious illness, active infection or are generally unwell, please postpone your appointment until you have recovered.

Massage may help with relaxation, muscular tension and general well-being, but it does not replace medical diagnosis or treatment. Consult a qualified healthcare professional if you have persistent pain, an injury or concerns about your health.

Massage should remain within a level that feels appropriate for you. Deeper pressure can sometimes feel intense, but it should not feel sharp or intolerable. Please communicate at any time if you would like the pressure adjusted.

Swedish Massage uses flowing movements and generally lighter-to-moderate pressure to encourage relaxation. Deep Tissue Massage uses slower, more focused techniques to address persistent muscular tension. Pressure is always adjusted to your comfort.

Yes. All treatments are strictly professional and therapeutic. Appropriate draping is used throughout the massage, and any inappropriate request or behaviour will result in the treatment ending immediately.